Shipping and Delivery Policy
At Retro Volition Inc., we are committed to ensuring the timely and secure delivery of products and services. This Shipping and Delivery Policy outlines our processes for handling shipments and deliveries.
1. Scope of Shipping and Delivery
- Our services primarily involve digital products and online solutions, including Website Designing, Website Development, Website Maintenance, Graphic Designing, Printing, Brand Development, Social Media Management, Digital Marketing, Email Solutions, Web Server Solutions, and Business Development.
- Physical products such as printed materials and merchandise will be shipped according to the terms outlined in this policy.
2. Digital Product Delivery
- Digital products and services are delivered electronically via email, cloud storage, or a designated client portal.
- Delivery timelines depend on the project scope and are communicated before project initiation.
- Clients are responsible for providing valid email addresses or access credentials to receive digital deliveries.
3. Physical Product Shipping
- If a service includes physical product delivery (e.g., printed materials), we will ship the items using reliable courier services.
- Shipping costs, if applicable, will be communicated at the time of order confirmation.
- Estimated delivery times depend on the destination and courier service but generally range between 5-15 business days.
4. Order Processing and Tracking
- Orders for physical products are processed within 2-5 business days from the confirmation of payment.
- Clients will receive tracking details via email once the order is shipped.
- In case of delays due to unforeseen circumstances, we will notify clients promptly.
5. Shipping Restrictions
- We currently ship only within specific regions or countries, as determined by our shipping partners.
- Orders cannot be delivered to P.O. Boxes or restricted locations.
6. Shipping Delays and Issues
- While we strive to meet estimated delivery times, delays may occur due to weather conditions, customs clearance, or logistical issues.
- If a package is lost or significantly delayed, clients should contact us at the earliest convenience for resolution.
7. Returns and Replacements
- If a physical product is received in damaged condition, clients must notify us within 48 hours of delivery and provide relevant proof (photos, order details, etc.).
- Replacement requests will be processed on a case-by-case basis.
8. Contact Information
For any questions or concerns regarding shipping and delivery, please contact us at:
Retro Volition Inc.
Website: https://retrovolition.com
Email: info@retrovoltion.com
Phone: +91-9810407261
